What is a Cookie?

A Cookie is a small file transferred and stored on your device by our website or services. Cookies may remain on your device for a short period, extended durations, or even years. We use various types of cookies on our website, including strictly necessary cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to remember your actions and preferences (e.g., login details and region selection), thereby improving your browsing experience. This means you won’t need to re-enter such information each time you return to the site or navigate between pages.

In addition to Cookies, we use other similar technologies such as web beacons and pixel tags on our website. For example, emails we send you may contain clickable URLs linked to our website content. If you click such a link, we track the click to better understand your product or service preferences and improve customer service. A web beacon is typically a transparent image embedded in a website or email. With pixel tags in emails, we can determine whether an email has been opened. If you do not wish to be tracked in this manner, you may unsubscribe from our mailing list at any time.

Cookies We Use and Why

Certain cookies are essential for navigating our website, using its features, and accessing secure areas. These cookies are strictly necessary for the website’s functionality. For details on the "Merchant Storefront" and "Reporting & Analytics" cookies critical to operations, refer to:  https://www.shopify.com/hk-en/legal/cookies#what-cookies-do-we-use-and-why

We also use functional cookies to remember choices or information you provide. Functional cookies we employ include:

• User-centric security cookies to detect authentication abuses (e.g., repeated failed login attempts) for a limited duration. These are set for specific security tasks.
• Multimedia content player session cookies (Flash cookies) to store technical data (e.g., image quality, network speed, buffering parameters) required for playing video/audio during a session.
• Load-balancing session cookies to identify the same server in a pool during a session, ensuring proper redirection by the load balancer.
• Storefront browsing and frequency data (e.g., tracking top search terms directing users to pages to analyze site performance).

Our website uses advertising cookies to tailor marketing to your interests and provide more personalized services in the future. These cookies track your device’s visits to our and other websites, though they generally do not personally identify you. Without them, ads may be less relevant to you.

Additionally, social media and content cookies are placed by third-party plugins (e.g., Facebook) and tools (e.g., video players or comment sections) integrated into our platform to enhance browsing and interaction. Note that some third-party cookies may also serve behavioral advertising, analytics, or market research purposes.

How Long Do Cookies Stay on My Device?

The duration depends on whether a cookie is "persistent" or "session-based." Session cookies expire when you stop browsing, while persistent cookies remain until deleted or expired. Most cookies we use are persistent, expiring between  30 minutes and two years from the date they are downloaded. For details on deleting cookies before expiration, see the "How to Control Cookies" section below.

How to Control Cookies

You can manage cookies in several ways. Note that deleting or blocking cookies may degrade your user experience, and parts of our website may become inaccessible. Most browsers automatically accept cookies, but you can adjust settings via browser controls (typically under "Tools" or "Preferences"). Below are guides for common browsers:

• Microsoft Internet Explorer
• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari for macOS/iOS

Do Not Track Many browsers include a Do Not Track feature to send DNT requests to websites. Currently, major internet standards organizations have not established policies dictating how sites should respond to such requests. However, if your browser enables DNT, all our websites will respect your preference.